Frequently Asked Questions

Everything you need to know about high-performance men's grooming.

Are your products tested on animals?

No. We are proud to be a 100% cruelty-free brand. We never test our products or ingredients on animals.

Are Brickell products all-natural?

We use the highest quality natural and organic ingredients. Our formulas are free from sulfates, parabens, phthalates, synthetic dyes, and other harsh chemicals.

How long will it take for my order to arrive?

Standard shipping within the US typically takes 3-5 business days. International shipping times vary by location but usually range from 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the product for a full refund, minus shipping costs.

Can I use multiple discount codes on one order?

Our system only allows for one discount code per order. However, discount codes can often be used in conjunction with automatically applied site-wide sales.

Do you offer samples before I commit to a full-size product?

Yes, we offer a Best Sellers Sample Kit that allows you to try our most popular products for just the cost of shipping.